Write-ups from real work.
Things I've fixed, debugged, or untangled for actual clients — written up so the next person who hits the same wall finds an answer instead of a sales page.
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Your Intake Form Works Fine — Except It's Silently Dropping Data
A dropdown bound to a field that doesn't exist saves nothing and throws no error. How demographic data vanishes between a form that looks fine and your reports.
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The Object Says 'Application.' Your SOQL Says 'Lead.'
Standard Salesforce objects can be relabeled in the UI while the API name never changes. Why 'we don't use Leads' and '3,000 Leads' can both be true.
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reCAPTCHA v3 on Salesforce Experience Cloud: Why the Script Loads but Never Returns a Token
The reCAPTCHA script returns 200, the badge never appears, and grecaptcha is undefined inside your LWC. Why Lightning Web Security blocks it, and the fix.
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Who Changed That Record? Building a Real Audit Trail in Salesforce
Field History Tracking may already be capturing changes in your org — but many objects can't be reported on. Where the audit trail lives and how to get it out.
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Your Salesforce Report Is Quietly Missing Records (Blame the Import)
Bulk imports can write values a picklist doesn't allow — and reports filtered on the proper values silently skip those records. Find your ghost values in ten minutes.
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Why You Can't Reassign Those Accounts to a Queue (and What to Do Instead)
Queues solve the departed-staff ownership problem for Leads and Cases — but Salesforce won't let them own Accounts or Contacts. The cleanup playbook that works.
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The Deploy Succeeded but the Field Doesn't Exist: Salesforce's Invisible-Field Trap
Fields deployed via the Metadata API ship with no field-level security for anyone — not even admins. Why your new field is invisible, and the permission-set fix.
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NPSP vs Nonprofit Cloud in 2026: Which Salesforce Did Your Nonprofit Actually Get?
Power of Us no longer hands new nonprofits a pre-configured NPSP org. What changed, how to tell which platform you're on, and how to choose in 2026.
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Online Donations Syncing to Salesforce but Missing From Your Totals? Check the Stage
GiveWP and similar tools can land gifts in Salesforce as Pledged — where NPSP rollups and most reports never see them. How to find and fix the invisible donations.
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The Thank-You Automation That Blocked Donations: Why Flows Need Fault Paths
A record-triggered flow with no fault path doesn't just fail quietly — it can roll back the donation that triggered it. A real failure story and the fixes.
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OAUTH_APPROVAL_ERROR_GENERIC: The 2025 Salesforce Change That Breaks Integration Logins
Salesforce quietly started blocking OAuth for uninstalled connected apps. Why your integration user can't authorize, and the four other traps waiting behind it.
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AI for small business: five real uses, five you can skip
Where AI actually helps a small business in 2026, and where it's still hype — which AI uses earn their keep and which are SaaS upsell.